PCED Staff Note: This week’s post is part of a series on evaluating site selection factors from a local perspective titled, “Site Selection Factors”. The aim of the series is to outline the criteria used by companies to determine where they will build new facilities or expand existing ones. We will examine the top 10 factors as adapted from Area Development Magazine’s, “The Top Factor’s to Navigate the Location Maze”¹. Those factors, listed in order of priority, are as follows: Availability of Skilled Labor, Highway Accessibility, Quality of Life, Occupancy or Construction Costs, Available Buildings, Labor Costs, Corporate Tax Rate, Proximity to Major Markets, State and Local Incentives, Energy Availability and Costs. Guest bloggers will contribute each week from their area of expertise. Some topics may span multiple weeks.
PSNC Energy is privileged to provide natural gas service to residential, commercial, and industrial customers in Roxboro, and Person County since the early 1960’s. PSNC Energy, headquartered in Gastonia, N.C., is franchised to serve a 28-county service area in North Carolina. The utility distributes natural gas to more than 550,000 customers in 96 cities and communities, including the Raleigh, Durham, and Chapel Hill areas in the north central part of the state; the Concord, Statesville, Gastonia, and Forest City areas in the Piedmont; and the Asheville, Hendersonville, Brevard, and Sylva areas in the western part of the state.
While the typical person may understand the practical value of using natural gas for heat and hot water in their home or business, or cooking or clothes drying— Person County’s manufacturing and industrial firms rely on natural gas service from PSNC Energy in order to produce products which compete in an increasingly global marketplace. Likewise, the availability of natural gas is an important requirement for any new industry that is evaluating Person County for investment in a new plant operation.
PSNC Energy large account representatives maintain a close working relationship with every large volume natural gas user in the county, as well as provide technical assistance to the Person County Economic Development Commission, and the county’s Economic Development Director – Stuart Gilbert. PSNC Energy works with the Person County EDC to ensure that natural gas service is readily available to the county’s industrial parks, and largest industrial customers.
PSNC Energy offers a gas transportation service as a money-saving option to our customers who qualify for service under Sales Rate 145 and 150. Qualifying Sales Rate 145 (Large General Service) customers receive firm (Non-Interrupted) transportation service under Transportation Rate 175. Qualifying Sales Rate 150 (Large Interruptible Commercial and Industrial) customers receive interruptible transportation service under Transportation Rate 180.
It is in PSNC Energy’s DNA to achieve, and we’re proud of our longstanding customer service history serving Person County and some recent company accolades include:
- PSNC Energy ranked highest in customer satisfaction in the south among large natural gas utilities by J.D. Power in 2016.
- PSNC Energy was ranked among top utilities in a national customer engagement study in 2016 and designated a “Customer Champion” by Cogent Reports™ Market Strategies International.
- PSNC Energy received a Safety Achievement Award from The American Gas Association for outstanding performance in worker safety for 2015.
¹ “The Top Factors to Navigate the Location Maze.” Area Development, Volume 51, Number 4, Q42016, pp. 24-36.
Mr. Jerry O'Keeffe, CEM
Manager of Large Accounts for PSNC Energy’s Durham and Raleigh Regions
This post was submitted by Mr. Jerry O’Keeffe, Manager of Large Accounts for PSNC Energy’s Raleigh & Durham Regions. Mr. O’Keeffe has served the RTP area through various roles within PSNC for over 30 years and as Manager of Large Accounts since 2002.